Thank you for viewing Glass Slippers Shop
I look forward to creating for each of you!
Payments are accepted via PayPal, Credit Card, Debit Card & Etsy Gift Cards
Shipping quotes are for AirMail service via Canada Post ..WE SHIP WORLDWIDE
We can not be responsible for delays or misplaced items once these packages have left the shop...we only quote service times as writen by Canada Post
Standard rate increases generally occur each January
But please contact me if you have any problems with your order.
ALL Orders are CUSTOM Glass Slippers creations ...made to order always unless otherwise stated on the listing.....
If "Custom" is not mentioned on any particular listing...please assume it is a Custom, Made to Order item
Crystal Supplies purchased are not custom orders ..returns, cancellations and refunds will be considered at buyers expense.
Items eligible for return are at buyers expense.....postage/shipping is buyers responsibility
Prior approval is required and return shipping costs are buyers responsibility
Cancellations or detail changes will ONLY be considered if I am contacted within the first 24 hours that an order has been placed.
My approval is required for these situations. I can not discredit my time spent on your purchase, nor the custom items themselves by cancelling orders.
Any placed Order is a binding contract and will remain as sold
SIZE Selections are the responsibility of the buyer
ANY sandal pair that is purchased in an incorrect size may be considered for exchange but ONLY with my personal prior approval....this is not a guaranteed resolution and is case by case
IF I agree to remake any pair, a fee of $75 will be charged for this service as well as to and fro postage costs.
Buyer has 30 days from shippping date to contact regarding:
Manufacturer Warranty Concerns
1. Havaianas brand Loyalty
Custom flats and Wedge Heels
I am very committed to the Havaianas brand. I LOVE the beautiful colors and design offerings
Quality, Soft Rubber footwear made in Brazil 🇧🇷
Once custom altered ...Havaianas is not responsible for the shoe pair
2. Cariris brand Loyalty
Low Wedge Heel and Flats
Quality Recycled Rubber footwear made in Brazil 🇧🇷
Once custom altered ...Cariris is not responsible for the shoe pair
I use a pattented bonding formula designed by chemistry and not available on the consumer market ...this ensures the very best possible adhedsion.
No matter the sandal style you choose...Glass Slippers finished product is ALWAYS a beautiful, hand crafted show stopper! 💕
3. CONVERSE ”NO CRYSTAL” PURCHASES
Selling Converse footwear WITHOUT a handmade touch is prohibited on the Etsy Handmade platform
Buyers MAY purchase these pairs, unaltered from my Etsy Website directly
Please trust the link I’ve supplied within the description of each Converse offering on Etsy Handmade that will reroute buyers to my website... www.Glass-Slippers.ca
You will safely find each identical Converse listing there ...available WITHOUT Crystal gems...thank you!
4. Custom Item Selections, Convo Contact & Replies
Many of the Glass Slipper creations have custom choices. I will send a Convo directly following notification of your order requesting some of these custom selections.
If a buyer does not respond within 1 week of original Convo date, my policy would be to create the item AS SHOWN in the main listing photo.
If photos show more than 1 choice....I will refund the custom purchase
5. Flip Flop Sandal Length Measurements
I provide sandal lengths on each custom offering. These are approximate numbers and do change from time to time, without notice. Please inquire with me about your pair if you have and concerns. I will pull from stock your exact pair and provide you with the exact measurements.
Size selection is the responsibility of the buyer and I do not refund, replace or remake pairs ordered incorrectly ...no exceptions ....
6. Listing Photos
Individual screens and monitors do display my colored images differently. I am not responsible for these visual monitor alterations.
Private Personal Information received pertaining to your purchase is strictly used for the fulfillment the order and not shared, stored or used in any other way